Shipping and Returns

Seeds will be sent by Australia Post standard letter. For larger seed orders a large letter with parcel tracking is used.

Tubers will be sent out in Spring once a visible eye has formed, ensuring you have a viable tuber.

Upon receiving your order, please inspect all tubers and contact us within seven days if you have any concerns by emailing sales@whileawayfarm.com.au . It may be helpful to include a photo of a tuber you have questions about to speed up any resolution. In the event of any defective items being sent to you, a refund will be processed.

Tuber shipping rates start at $20, and go up in $1 increments for each additional tuber (eg: shipping for 5 tubers is $25). Tubers are shipped via Australia Post Express.

If you place multiple tuber orders please email us with the order numbers you wish to combine so we can refund any excess shipping fees.